OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
102 ratings and 65 comments received in the last 90 days.
27 April 2024
Toby Green was fantastic in dealing with the sale of my car and answering any questions I had. He was amazing. The sale was easy and problem free.
17 April 2024
I received great Service at the mini centre. Toby Green was professional and very knowledgeable. I initially enquired about a used mini and came away with a brand new one instead!! He responded to my questions swiftly and was very polite.
29 March 2024
Excellent customer service. Good communication and attention to detail.
25 March 2024
The delivery was delayed but James kept regular contact with updates
21 March 2024
Great people to deal with, Jake communicated everything in a timely manner
16 March 2024
The staff were helpful and accommodating.
12 March 2024
The whole experience was so easy thanks to Toby
28 February 2024
Well looked after by James Goodes in Hindhead
25 February 2024
The process was very smooth and upon arrival everything was organised and up to date.
25 April 2024
Excellent Customer Service - Long term customer
22 April 2024
Done exactly what was asked with no issues
22 April 2024
Great service.
22 April 2024
Faye and the team delivered great service, everything was completed as agreed on the day.
21 April 2024
I received good service from Joshua Davis and I am thankful to all the mechanics involved in Health check of my car
18 April 2024
Very speedy, communicative and pleasant (Liam)
18 April 2024
Nice to see a return to good customer service
16 April 2024
After my oil change the car was given a lovely car waxh
16 April 2024
Unreasonable pricing for small items like wash fluid which did not need adjusting.
13 April 2024
As above
29 April 2024
Everyone at MINI was friendly and took the time to respond to all my questions in person and over email. When I had some delays trading in my previous car they made this all work in my timeframe.