OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
74 ratings and 49 comments received in the last 90 days.
23 July 2025
Ben was a delight and put up with my stressed out nature.
12 July 2025
Satisfied with the whole process of purchasing the vehicle
09 July 2025
Ben was super helpful and professional. He helped me a lot to make the right choice and was v knowledgeable.
29 May 2025
Excellent customer service from start to finish from Toby Greene and the team at Hindhead
12 August 2025
It would have been 5 stars but I was given a 4x4 BMW automatic electric vehicle as a loan car while my MINI was being looked at - it was rather nerve racking to drive.
11 August 2025
No quibble with undertaking work under warranty
11 August 2025
Never had a problem and my requests have been done to the highest standard
07 August 2025
Efficient and hassle-free. MOT video was super useful
06 August 2025
Video helped
05 August 2025
The kindes of the people working there, the good service and the excellent job you do. We always end up happier than the last time. Thanks all for your hard work
02 August 2025
Good timely service
02 August 2025
Everything seems to have been done satisfactorily. However the complementary clean was not as good as previously. Still quite dirty in places.
02 August 2025
Same as above
28 July 2025
Very satisfied with the service. Staff (Hannah in particular) are excellent.
11 August 2025
Brilliant always on hand to answer any questions, explained everything I needed to know.