OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 68 comments received in the last 90 days.
11 April 2025
James kept us fully informed at every stage of the process. Explained all the paperwork and helped navigate the somewhat temperamental Mini website.
04 April 2025
The purchase went very smoothly and dealing with Barons was easy. It was an altogether positive experience.
03 April 2025
The assistance I received from Jake through the purchase process was really great .
02 April 2025
No issues: on time & delivered exactly what we wanted, in our timeframe
27 March 2025
The presence of a Company Carpark Attendant not only offers security to visiting customers vehicles but also where to find a free space to park their car.
20 March 2025
All queries dealt with very promptly
18 March 2025
Always good after sales service, including servicing.
15 March 2025
All was as they said it would be
13 March 2025
Felt very welcome and comfortable. Friendly atmosphere. James took the time to go over everything and show me everything I needed to know before driving the car away.
23 April 2025
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21 April 2025
All went smoothly
18 April 2025
Car serviced and cleaned
17 April 2025
All extremely very good, excellent standard of service all round, very welcoming team whilst waiting.
15 April 2025
Efficient and helpful. Especially Hannah and Charles!
15 April 2025
Hannah Cashman was extremely helpful, nothing was too much trouble for her, the curtesy car I was given was an electric one, and Hannah let me have a test drive in the car park before driving off, the car was great to drive, really loved it.
12 April 2025
Great service from Hannah. She is fabulous and has great interpersonal skills. Since Barons have relocated into the middle of nowhere, I have to have a loaner otherwise I incur massive taxi costs. The contact from your central booking took no note.
11 April 2025
All very helpful
10 April 2025
Always efficient. No problem replacing faulty door lock at bmw expense.
01 April 2025
Excellent service. Special mention to Tracy and Hannah who went above and beyond to help me sort my flat tyre. They were so kind and helpful and I really appreciate how well they looked after me.
14 April 2025
I am very satisfied with the whole customer experience, for me it is all about the little details, the progress updates, from when the car and it went to find the perfect plate all thanks to James and his unique touch.