OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 54 comments received in the last 90 days.
28 September 2025
Tracy (reception), Toby (sales), Andy (finance) and Charles (sales) were consistently outstanding. Friendly, efficient and professional.
20 September 2025
Jake was hugely helpful in answering all questions and guiding us delightfully through our purchase of our fab Rebel Aceman.
17 September 2025
Tony was fantastic throughout the whole process
16 September 2025
Everyone worked hard to help and did what they said they would do. Excellent
11 August 2025
Brilliant always on hand to answer any questions, explained everything I needed to know.
23 July 2025
Ben was a delight and put up with my stressed out nature.
08 October 2025
Very satisfied with the experience, although it is very expensive
06 October 2025
Very quick to make amends when my Mini was called in for an unnecessary service.
30 September 2025
Efficient, friendly, great value, and helpful with providing work space while I waited for MOT
29 September 2025
The Engineer sends information about the service
27 September 2025
Waiting appointment, approximately 2 hours.
25 September 2025
great customer service
24 September 2025
Highly engaging and friendly team.
21 September 2025
Because I have got used to the staff especially Hannah at reception what a delightful young lady she is and fits in so well in her job
19 September 2025
Nothing not to be happy about.
16 September 2025
All in all pretty good. Staff helpful & friendly. Comms could have been better. Person I spoke to on the phone handling my service didn't seem to be available on site. Reception at Key drop off could have been better organised but staff very helpful
01 October 2025
Good, helpful, caring and professional sales team.